1. Acceptance of Terms
By accessing or using the services provided by Elevate Learning Solutions, located at 1600 Stout Street, Suite 1100, Denver, CO 80202, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, do not use our services. These Terms constitute a legally binding agreement between you and Elevate Learning Solutions. Elevate Learning Solutions reserves the right to modify these terms at any time without prior notice. Your continued use of the services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates or changes.
2. Description of Services
Elevate Learning Solutions provides personalized tutoring and educational support services in Denver, Colorado, and online. Our services include, but are not limited to, one-on-one tutoring, group tutoring, test preparation, and academic consulting. We offer tutoring in a variety of subjects, including math, science, English, and standardized test preparation (such as SAT and ACT). The specific services provided to you will be outlined in your tutoring agreement. Elevate Learning Solutions utilizes a network of qualified and experienced tutors who are dedicated to helping students achieve their academic goals. We strive to provide a supportive and effective learning environment for all our students.
3. User Responsibilities
As a user of Elevate Learning Solutions' services, you agree to the following:
- To provide accurate and complete information when registering for our services.
- To attend scheduled tutoring sessions punctually.
- To actively participate in tutoring sessions and complete assigned work.
- To treat tutors and other staff members with respect.
- To comply with all applicable laws and regulations.
- To refrain from engaging in any conduct that is harmful, disruptive, or offensive.
- To promptly notify Elevate Learning Solutions of any changes to your contact information or scheduling conflicts.
Failure to comply with these responsibilities may result in termination of services. Elevate Learning Solutions reserves the right to refuse service to anyone who violates these Terms or engages in conduct that is detrimental to our business or reputation.
4. Payment and Fees
Payment for services provided by Elevate Learning Solutions is due in accordance with the payment schedule outlined in your tutoring agreement. We accept various forms of payment, including credit cards, debit cards, and electronic bank transfers. Late payments may be subject to late fees. All fees are non-refundable unless otherwise specified in writing by Elevate Learning Solutions. We reserve the right to adjust our fees at any time, with prior notice to existing clients. In the event of a cancellation, please refer to our cancellation policy, which will be provided to you upon enrollment. Unused tutoring hours may be subject to forfeiture if not used within a specified timeframe.
5. Intellectual Property
All content and materials provided by Elevate Learning Solutions, including but not limited to lesson plans, worksheets, and online resources, are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on our content without our express written permission. Elevate Learning Solutions retains all rights, title, and interest in and to our intellectual property. Any unauthorized use of our intellectual property may result in legal action. We respect the intellectual property rights of others and expect our users to do the same. If you believe that your intellectual property rights have been infringed upon by Elevate Learning Solutions, please contact us immediately.
6. Limitation of Liability
Elevate Learning Solutions is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our liability is limited to the amount you paid for the services. We do not guarantee any specific academic outcome or improvement in grades or test scores. The success of tutoring depends on various factors, including the student's effort, aptitude, and attendance. Elevate Learning Solutions is not responsible for the actions or omissions of our tutors. We make every effort to screen and vet our tutors, but we cannot guarantee their performance or conduct. You agree to release Elevate Learning Solutions from any and all claims, damages, or liabilities arising out of your use of our services.
7. Dispute Resolution
Any disputes arising out of or relating to these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Denver, Colorado. The arbitrator's decision shall be final and binding. You agree to waive your right to sue in court or have a jury trial. This dispute resolution provision shall be governed by the Federal Arbitration Act. If any portion of this dispute resolution provision is deemed unenforceable, the remaining portions shall remain in full force and effect.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Denver, Colorado. You consent to the jurisdiction of such courts. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
9. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Elevate Learning Solutions
1600 Stout Street, Suite 1100
Denver, CO 80202
Phone: (303) 555-1212
Email: [email protected]