Accessibility Statement - Elevate Learning Solutions

Our Commitment to Accessibility

Elevate Learning Solutions is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.1 level AA accessibility guidelines.

Measures to Support Accessibility

Elevate Learning Solutions takes the following measures to ensure accessibility of our website:

Using semantic HTML to structure content, making it easier to navigate with assistive technologies.
Providing alternative text for all images, ensuring that users who cannot see the images can understand their content.
Ensuring sufficient color contrast between text and background, making it easier for users with low vision to read the content.
Making our website keyboard navigable, so users can access all features without a mouse.
Regularly testing our website for accessibility issues and addressing them promptly.
Including ARIA attributes to enhance the accessibility of interactive elements.
Using a responsive design to ensure the website is accessible on various screen sizes and devices.

Specific Accessibility Features Implemented

The following features have been implemented to improve accessibility:

Keyboard Navigation: Our website is fully navigable using a keyboard. You can use the tab key to move between interactive elements, and the enter key to activate them.
Alternative Text: All images on our website have descriptive alternative text. This text is read by screen readers, allowing users with visual impairments to understand the content of the images. For example, the image of a tutor helping a student with math is described as "A friendly tutor assisting a high school student with a complex math problem in a brightly lit study room."
Color Contrast: We have ensured that there is sufficient color contrast between text and background colors throughout the website. This makes it easier for users with low vision to read the content. We regularly use tools to check color contrast ratios.
Semantic HTML: We use semantic HTML tags such as <header>, <nav>, <article>, <section>, and <footer> to structure our content. This makes it easier for assistive technologies to understand the layout and organization of the website.
ARIA Attributes: We use ARIA attributes to provide additional information about interactive elements. For example, we use aria-label to provide descriptive labels for buttons and links.
Form Accessibility: All form fields have associated labels, and we provide clear instructions and error messages to help users complete forms successfully. Required fields are clearly marked with `aria-required="true"`.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Elevate Learning Solutions is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Audit

We conduct regular accessibility audits to identify and address any accessibility issues. Our audits are conducted by internal accessibility specialists and third-party accessibility consultants. The most recent audit was completed on October 26, 2024, by AccessAbility Solutions, a Denver-based accessibility consulting firm. The audit report is available upon request. Please contact us at the email listed below.

Browser Compatibility

Our website is designed to be compatible with the following browsers:

Chrome (latest version)
Firefox (latest version)
Safari (latest version)
Edge (latest version)

While we strive for compatibility across all browsers, some older browsers may not fully support all accessibility features.

Assistive Technologies

We have tested our website with the following assistive technologies:

NVDA (latest version)
JAWS (latest version)
VoiceOver (latest version)

We are committed to ensuring that our website is compatible with a wide range of assistive technologies.

Known Limitations

Despite our best efforts, there may be some limitations in the accessibility of our website. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Accessibility Limitations and Solutions
Issue	Potential Solution	Status
Some older PDF documents may not be fully accessible.	We are working to replace these documents with accessible versions. In the meantime, please contact us for assistance.	In Progress
Embedded videos may not have captions.	We are working to add captions to all embedded videos.	Planned

Feedback

We welcome your feedback on the accessibility of Elevate Learning Solutions. Please let us know if you encounter any accessibility barriers on our website.

Email: [email protected]
Phone: (303) 555-1212
Postal Address: 1600 Stout Street, Suite 1100, Denver, CO 80202

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response, you can file a formal complaint with the U.S. Department of Justice:

U.S. Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section
Washington, D.C. 20530

Enforcement Procedure

Elevate Learning Solutions takes accessibility seriously and has established an enforcement procedure to address accessibility issues promptly. Our procedure includes the following steps:

Reporting: Accessibility issues can be reported to our accessibility team via email or phone.
Assessment: Our accessibility team will assess the reported issue to determine its severity and impact.
Prioritization: Accessibility issues will be prioritized based on their severity and impact. High-priority issues will be addressed immediately.
Remediation: Our development team will work to remediate the accessibility issue.
Testing: The remediated issue will be tested to ensure that it is resolved and does not introduce any new accessibility issues.
Monitoring: We will continue to monitor our website for accessibility issues and address them as they arise.

Date of Statement

This statement was last updated on October 27, 2024.

Resources

For more information about web accessibility, please visit the following resources:

Elevate Learning Solutions is committed to continuously improving the accessibility of our website. We appreciate your help in making our website a welcoming and inclusive environment for everyone.